1 Message
lost range ATT Remote
for over 3 years was able to sit on my porch and operate tv in living room (thru sliding doors).
Last month lost range in remote and now have to enter living room to operate tv.
Put in fresh batteries, reprogrammed remote, reset receiver and got new remotes with same results.
Could this be a receiver issue? Annoying because it did work for 3 years+.
gregeusa
New Member
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513 Messages
2 years ago
Did you move a piece of furniture, or add a new device that uses wireless that sits between you and the receiver?
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Juniper
ACE - Expert
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23K Messages
2 years ago
Is this remote operating in IR or RF? If IR, I would verify the sensor on the remote and on the DirecTV box and TV are all clean. And the sliding doors if you are using it while they are closed.
And see if the TV got shifted so maybe you're not getting a direct line of sight as before.
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DIRECTVhelp
Community Support
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255.1K Messages
2 years ago
Hello @baseball5404, we know that you are losing range with your remote control. Let's work on it. We need some details about your equipment. Meet with us in a Private Note. Luis, DIRECTV Community Specialist
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Juniper
ACE - Expert
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23K Messages
2 years ago
@baseball5404
Did you figure it out? If not please answer the questions. Also include model of remote, TV, and DirecTV box so we know exactly what equipment is being worked with.
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