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1 Message

Monday, August 5th, 2024 2:34 AM

Moviesanywhere movies not playing past 5 minutes on my Satellite system

I have purchased some movies from Moviesanywhere,  {which works with DirecTV} and they are showing up in my Genie 2, however, they won't play after 5 minutes. If I want to play them on the DirecTV app, they will work, however, not on my Genie 2 along with the 4k box  I have reset the box and called text support. Please help. Thx

Community Support

 • 

254.4K Messages

4 months ago

We appreciate you trying to troubleshoot the issue first before reaching out to us. We may need to refresh your account to fix this. I'll send you a PM to verify your account. Claudine, DIRECTV Community Specialist


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