Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

2 Messages

Tuesday, December 28th, 2021 2:54 PM

Must DTV put a dish on my new metal roof?

So my father has ordered DTV against my advice, nonetheless he's old so I'm trying to help him out cause he said he doesn't want them to punch a hole in his brand new overly expensive metal roof that was installed just last week, but I don't see any other way they can make it work, it said in the fine print that basically he's already given them permission to do so but I'm waiting outside his house for them to come today, specifically to make sure they don't ruin his new roof 

My question is thus: must thou have to put it on the roof? We live in the country on a farm and there's no poles or anything nearby, any other options? I'm sure in this day and time you can see how a $50,000 roof could mean so much, we live in Florida if that's of any consequence

Accepted Solution

Official Solution

ACE - Expert

 • 

14.1K Messages

3 years ago

DirecTV won't install on a metal roof anyway. You need the dish installed on a pole in the yard. There will be an extra charge for this, not sure how much.

New Member

 • 

2 Messages

3 years ago

Thanks so much, my dad said that he drove around and didn't see any metal roofs WITH a dish installed, which makes complete sense, god I can't imagine what their gonna charge for the pole though, thanks a ton

Community Support

 • 

255K Messages

3 years ago

Thank you so much for your input @TexasBrit

Hi @uloveme, we are glad this is clear for you. Don't hesitate to contact us back anytime you have a question. 

Have a great day!

Jessica, DIRECTV Community Specialist

ACE - Expert

 • 

21K Messages

3 years ago

If it is a flat metal roof they can use a sled mount.

Community Support

 • 

255K Messages

3 years ago

Thank you @ace for the response to customer. 


Glad we were able to help with your question. Please reach back out to us if you have any more questions, we'll be happy to help. 


Corineka, DIRECTV Community Specialist

ACE - Expert

 • 

14.1K Messages

3 years ago

I thiunk the charge is $75  payable to the tech, but I might be wrong.


NEED HELP?