Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

jamesj1's profile

Teacher

 • 

75 Messages

Wednesday, November 13th, 2024 11:44 PM

Neither of my Directv Remote Control(s) works on Bedroom Receiver

Both my DirecTV remotes work fine on the living room receiver, but neither works

on my bedroom receiver.

Not sure what you call it, but the receiver in the bedroom is the smaller receiver,

which I refer to as the child.

Any ideas?

James

ACE - Expert

 • 

20.6K Messages

9 days ago

Most likely it is a mini client, what are the model numbers?

Community Support

 • 

254.4K Messages

9 days ago

Hi, @jamesj1. We apologize for the remote issue you're having with your bedroom receiver. We'll send you a DM for further assistance. 

 

Kenneth, DIRECTV Community Specialist

Teacher

 • 

75 Messages

9 days ago

Living Room: HR54-500

Bedroom: C41-400

Community Support

 • 

254.4K Messages

9 days ago

Hi, @jamesj1. Please check your inbox, we've sent you a DM. Sophie, DIRECTV Community Specialist

ACE - Expert

 • 

20.6K Messages

9 days ago

Since all DTV remotes are programed to work on all DTV receivers in IR it seems that the C41 IR sensor is faulty and needs to be replaced.  DTV will replace the C41 for $20 shipping or free if you have the protection plan.

(edited)

Teacher

 • 

75 Messages

8 days ago

One more point

For years I've been using Harmony remotes, and they have no issues.

Logitech isn't making remotes anymore.

I'm no trying to get used to using the Directv remotes.

Community Support

 • 

254.4K Messages

8 days ago

Hi there. Our technical team is on standby and ready to help. Please check your inbox. We sent you a DM to gather more details. John, DIRECTV Community Specialist

ACE - Expert

 • 

20.6K Messages

8 days ago

I'm still using my Harmony One and I have a backup. 

Teacher

 • 

75 Messages

8 days ago

I have 2 650s and 1 665.

But, the the 650 I use in the bedroom seems to be getting quirky. I need, sometimes to press a button a couple time for the backligh to come and work.


NEED HELP?