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15 Messages

Saturday, August 26th, 2023 7:18 PM

New genie remote

My old remote got damaged beyond repair so had to purchase a new one. The replacement looks identical but I can’t get it to sync with my TV. This one will not let me input tv code directly, it only does the auto TV detect, (mute-enter) but it will not pick it up. Looked everywhere to find way to enter tv code, can’t find. Thank you. 

ACE - New Member

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5.2K Messages

1 year ago

What is the receivermodel and remote model? Remote model is available on the top left of the remote and begins with RC

15 Messages

1 year ago

The new remote is RC73, its for my genie in bedroom, do you want main receiver model in living room or genie ? The remote seems to run genie but can’t get it to do volume, power on tv. Thank you. 

New Member

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513 Messages

1 year ago

You need to set it up to work with your model TV.

15 Messages

1 year ago

I agree with that but it wont let me, my last remote let me manually input TV, this one only does the scan thing, from remote setup menu, has me push mute and enter but nothing happens, it just times out. 

ACE - Expert

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20.9K Messages

1 year ago

@gregeusa That is what they are trying to do

@RQJ  You have a Genie in the living room and mini clients it the bedrooms and that is the model number we need.

15 Messages

1 year ago

Trying to post pictures, having hard time.

15 Messages

1 year ago

H

15 Messages

1 year ago

Sorry blurry, flashlight in mouth

ACE - Expert

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20.9K Messages

1 year ago

The RC73 should be able to find a code for your TV. You say that the In RF mode screen doesn't come up when pressing and holding both the mute/enter buttons?

(edited)

New Member

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513 Messages

1 year ago

I found I needed to be in RF mode on my RC73 to get the "setup" menu to work

15 Messages

1 year ago

I tried everything, I remember programming my other remote and the auto detection, doing mute-enter didn’t work but gave me option to program the code for tv, worked fine, this one doesn’t give me that option. In settings I keep switching it to RF because genie box is behind tv, I even pointed remote directly at box, still nothing. So, currently I can change tuner, access DVR, but need to use tv remote to control volume. Very strange. 

ACE - Expert

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20.9K Messages

1 year ago

Try doing a red button reset starting with the HR44 then the C41.

15 Messages

1 year ago

Did reset, still nothing. Get to this screen but it just times out. 

New Member

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513 Messages

1 year ago

I did something dumb when I tried this first, kept using the select button instead of the enter button...

15 Messages

1 year ago

Assumed big button in middle is enter, thats what I use, don’t see a button “enter”


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