15 Messages
New genie remote
My old remote got damaged beyond repair so had to purchase a new one. The replacement looks identical but I can’t get it to sync with my TV. This one will not let me input tv code directly, it only does the auto TV detect, (mute-enter) but it will not pick it up. Looked everywhere to find way to enter tv code, can’t find. Thank you.
detuch254
ACE - New Member
•
5.2K Messages
1 year ago
What is the receivermodel and remote model? Remote model is available on the top left of the remote and begins with RC
0
0
RQJ
15 Messages
1 year ago
The new remote is RC73, its for my genie in bedroom, do you want main receiver model in living room or genie ? The remote seems to run genie but can’t get it to do volume, power on tv. Thank you.
0
0
gregeusa
New Member
•
513 Messages
1 year ago
You need to set it up to work with your model TV.
0
0
RQJ
15 Messages
1 year ago
I agree with that but it wont let me, my last remote let me manually input TV, this one only does the scan thing, from remote setup menu, has me push mute and enter but nothing happens, it just times out.
0
0
shannon02
ACE - Expert
•
20.9K Messages
1 year ago
@gregeusa That is what they are trying to do
@RQJ You have a Genie in the living room and mini clients it the bedrooms and that is the model number we need.
0
0
RQJ
15 Messages
1 year ago
Trying to post pictures, having hard time.
0
0
RQJ
15 Messages
1 year ago
0
0
RQJ
15 Messages
1 year ago
Sorry blurry, flashlight in mouth
0
0
shannon02
ACE - Expert
•
20.9K Messages
1 year ago
The RC73 should be able to find a code for your TV. You say that the In RF mode screen doesn't come up when pressing and holding both the mute/enter buttons?
(edited)
0
0
gregeusa
New Member
•
513 Messages
1 year ago
I found I needed to be in RF mode on my RC73 to get the "setup" menu to work
0
0
RQJ
15 Messages
1 year ago
I tried everything, I remember programming my other remote and the auto detection, doing mute-enter didn’t work but gave me option to program the code for tv, worked fine, this one doesn’t give me that option. In settings I keep switching it to RF because genie box is behind tv, I even pointed remote directly at box, still nothing. So, currently I can change tuner, access DVR, but need to use tv remote to control volume. Very strange.
0
0
shannon02
ACE - Expert
•
20.9K Messages
1 year ago
Try doing a red button reset starting with the HR44 then the C41.
0
0
RQJ
15 Messages
1 year ago
Did reset, still nothing. Get to this screen but it just times out.
0
0
gregeusa
New Member
•
513 Messages
1 year ago
I did something dumb when I tried this first, kept using the select button instead of the enter button...
0
0
RQJ
15 Messages
1 year ago
Assumed big button in middle is enter, thats what I use, don’t see a button “enter”
0
0