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Friday, April 16th, 2010 11:46 AM

New R16NC-500 box troubles

I got a new box it's NOT HD..here are my troubles..

1. square pixels on and off on the tv sometimes a few sometimes the complete screen

2. a chirping noise random

3.recorded shows look like badly edited movies with skipped parts and audio glitches

here is what I have done so far...

1. unpluged the box for a minute than let it go through it's process ...still same after 5 attempts

2. went through system setup and re setup the satellite several times ...still same

3.went through system setup and reset the box wiped out everything several times...still the same

not sure what else to try i have only had it a week it was installed by a tech using the wires we already had the old box works fine (as slow as it was)

my info..

dish type:round(18")
zip code:08733
model R16 manufacturer 500


transponders 101(it will only do 101 not others)
tuner 1
1-8 93 94 93 96 91 98 93 97
9-16 92 93 92 96 92 98 94 98
17-24 92 99 93 89 92 99 92 99
25-32 89 93 93 0 94 98 94 99

tuner 2
1-8 87 90 92 95 92 97 93 97
9-16 92 93 93 97 93 98 94 98
17-24 93 100 93 90 93 99 92 99
25-32 90 94 94 0 95 98 94 99

sig meters
transponder1
tuner 1 93%
tuner 2 93%

transponder 2
t1 92%
t2 94%

transponder 3
t1 93%
t2 94%
No Responses!

NEED HELP?