New Member
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1 Message
NFL SUNDAY TICKET
No NFL Sunday Ticket Applications are working. I can sign in on the direct tv website, change my password successfully, but every time I try to login to the app it says it does not recognize my information. I have tried everything, uninstalling and reinstalling the app, logging in out of my tv provider. My iphone, ipad, Roku tv, playstation 5 all tell me the exact same message. I have called support several times and nothing seems to be fixing the issue. Not sure what else there is to do.
DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hi @adacosta017, thanks for reaching out.
Verify the latest version of NFL app is installed in all the devices, we can get this version by uninstalling and installing the app again, once done, sign in again.
Let us know how it goes.
Katherine, DIRECTV Community Specialist
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