Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Wednesday, April 6th, 2022 11:48 PM

No local channels

All other channels are fine but my local ABC, CBS, and NBC channels give a 771 code. I've tried everything. Refreshed, reset receiver, did system diagnostics, tried to chat with DirectTV twice now which was useless. It's been like this for 5 days. Weather is fine. Hope someone has a solution.

Accepted Solution

Official Solution

ACE - Sage

 • 

46.4K Messages

3 years ago

This almost always means that your dish alignment is off. Call DirecTV for a service visit. 

ACE - New Member

 • 

5.2K Messages

3 years ago

Most likely an issue with your local TV stations that broadcast their signal. You can try contacting them by phone or email. If not, have you tried tuning to the SD version of each channel? Sometimes that can be a temporary solution.

if not I agree with @litzdog911 and that there is definitely an alignment issue in regards to the spot beams for the local channels.

(edited)

ACE - Expert

 • 

14.1K Messages

3 years ago

It's incredibly unlikely that the problem is at the stations, with all of them giving 771s. But they almost certainly all come from the same satellite transponder, and no other stations will use that transponder. So an alignment issue as suggested by litzdog is far more likely.

What's your zip code??


NEED HELP?