New Member
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2 Messages
Pause / Reverse / Forward display is no longer showing up (although all those functions work)
Hi, I found a similar post from 3 years ago, it was resolved by unplugging the DirectTV box for 15s and restarting. This is not working for me. I was also on the phone w/ DirectTV support, we tried resetting to Defaults, both on my directtv remote and on my LG tv, no luck. We also reset via the Red button several times - they are out of ideas. I even re-programmed one of my other remotes to the same TV, and same issue (as they were going to send me a new remote, but this verifies that will not work.
This was working until this morning (when my kid was playing w/ the remote, so she hit some button combination to hide this display, but no idea what it was). Is there any way to get this display back?
Again -- all functionality works, I can Pause, Reverse, Forward ... I just don't see the indicator display anymore. Thanks!!!!!
wickedgravity
New Member
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2 Messages
4 years ago
Kudos to DirectTV, some rep called me back and had me troubleshoot further ... this time we did a reset of the main receiver unit, unplugged/replugged for 25s - even though that was not the unit/TV with the issue. And then did the uplug/replug on the problematic unit. After this it is working! Thank you!!!
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hi @wickedgravity, thank you so much for letting us know that your issue is fixed.
In case you need any extra help in the future you can always reach back to us.
We'll be here to help!
Angela, DIRECTV Community Specialist
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