Satellite repositioning has been completed, and all channels previously affected by the 771 error have been restored.

If you continue to receive this error, please reach out to DIRECTV on Social Media for further assistance.

TBKnbaNYC's profile

Contributor

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5 Messages

Saturday, October 28th, 2023 2:10 AM

Poor picture quality: is it normal to have these zeros in my signal strength test?

I've been noticing poor picture quality on all my TVs/Receivers... especially when watching sports. Slight pixelation / loss of detail on sports content... the same live content looks much better live streaming off Apple TV via various apps. 

I have a Genie 2 system (HS17-500) with 1x 4k Genie Mini (C61K-700) and 2x Genie Minis (C41-500). The poor picture quality occurs on all 3 TVs/receivers. I am quite tech savvy and have troubleshooted thru all the options within the TVs and Directv receivers.
Any advice?  Are the zeros in my signal strength normal?

ACE - Expert

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19.4K Messages

4 months ago

Most HD programing are on the 99/103 sats

Contributor

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5 Messages

4 months ago

thanks @shannon02 .  i see 6 under those #s so here are all of them:

ACE - Expert

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19.4K Messages

4 months ago

Could be better, as most should be in the 80s but shouldn't be causing those problems.


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