Mentor
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39 Messages
Price to relocate existing dish from roof to a pole?
I have an existing directv dish mounted on the gable edge of my roof. I'm getting my roof replaced so the dish needs to move beforehand so there is just minimal disruption of service. Since I will also get my siding replaced at a near future date I was thinking to have the dish mounted on a pole right next to the house, maybe a foot away. This way the siding can be replaced without removing the dish.
I called DirecTV at 877-798-1268, customer service rep said the price is $49.95 + tax to relocate the dish. No info if it's the same price if a pole mounting is requested. A diff department will call me to schedule the appointment and that once onsite they will evaluate my request but still no info about the price if a pole is involved.
Does anyone know if pole mount for a relocation has an increased price?
My zip code is 11772.
Thanks


shannon02
ACE - Expert
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21.3K Messages
4 years ago
AFAIK the price for a customer requested pole mount is $75.00.
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walkgood
Mentor
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39 Messages
4 years ago
@shannon02 Thanks for the quick reply. How tall of a pole will they use? Hopefully much taller than a 6ft person can reach while standing on the ground, don't want it fiddled with. Plus keep it up an away from interfering with lawn moving.
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shannon02
ACE - Expert
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21.3K Messages
4 years ago
AFAIK it is an 8' pole sunk 3' into the ground.
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
We appreciate the prompt and accurate answer of @shannon02
Hi @walkgood , thanks for reaching us to follow up on this with you. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
We will be there waiting for your answer.
Edgar, DIRECTV Community Specialist
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walkgood
Mentor
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39 Messages
4 years ago
@DIRECTVhelp I responded but no one replies.
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