Contributor
Problem connecting to Directv
When I turn to a channel that allows me to rewind to the beginning of a program I get the message "There was a problem connecting to DirecTV. Please try again later." I put in a call to tech support and they said it would need to be handled at a higher level. I just received an email saying they did not find a problem yet I still cannot use this function. How do I fix this?
DIRECTVhelp
Community Support
•
255.1K Messages
6 years ago
Hi, @pbsazcal.
We are happy to help you with connecting your receiver to the internet. This allows you to use the "rewind to the beginning of the program" feature.
We have a few steps that will help you correct this error. Please read through our forums support article dedicated to helping with DIRECTV Download Issues. Please let us know if this is helpful to you.
Ariel, AT&T Community Specialist
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