Tutor
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11 Messages
Problem with hard drive
My receiver (hr21-700) says it detected a problem with the hard drive and runs the self check. After the scan it says it passed with no errors found but the screen will not go away and when I reset it the whole process repeats itself. It started doing this after a storm that blew the hdmi ports in one of my other tv's. The tv this receiver is hooked up to is fine.
litzdog911
ACE - Sage
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46.4K Messages
14 years ago
Call DirecTV to request a replacement Receiver/DVR. It's free if you have their Equipment Protection Plan, or within 90-days of installation. Otherwise ~$20 for shipping. Or ~$50 to have a tech come replace it for you.
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