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Tutor

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11 Messages

Sunday, October 16th, 2011 1:15 AM

Problem with hard drive

My receiver (hr21-700) says it detected a problem with the hard drive and runs the self check. After the scan it says it passed with no errors found but the screen will not go away and when I reset it the whole process repeats itself. It started doing this after a storm that blew the hdmi ports in one of my other tv's. The tv this receiver is hooked up to is fine. 

ACE - Sage

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46.4K Messages

14 years ago

Call DirecTV to request a replacement Receiver/DVR.  It's free if you have their Equipment Protection Plan, or within 90-days of installation.  Otherwise ~$20 for shipping.  Or ~$50 to have a tech come replace it for you. 


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