New Member
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2 Messages
Programming remote with samsung hwh550za soundbar
I have tried to program this samsung hwh550za soundbar with the codes provided for the genie remote but nothing happens. The screen says it is trying one code and then returns to the code selection screen.
DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hello @Jonesy6547 we are here to help you program your Samsung soundbar.
On the following link you will find easy steps that will guide you through the process to program your remote .
Please let us know how it goes, we'll be here for you.
Ximena, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hey @Jonesy6547 we want to make sure the genie remote is pair to your soundbar and working properly.
Please let us know if you were able to follow the link previous sent.
Thank you. Ximena, DIRECTV Community Specialist
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Jonesy6547
New Member
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2 Messages
4 years ago
No, this still does not work the model is hwh550-za
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)
Edgar, DIRECTV Community Specialist
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