Contributor
RANDOM PAUSES
JUST UPGRADED TO THE 4K GENIE RECEIVER 2 WEEKS AGO, EVER SINCE TV RANDOMLY PAUSES FOR A FEW SECONDS. NEVER HAD THIS BEFORE UPGRADING OUR
RECEIVER. HAVE RESET RECEIVER, UNPLUGGED, RESET MODEM, NOTHING HAS HELPED!
Contributor
JUST UPGRADED TO THE 4K GENIE RECEIVER 2 WEEKS AGO, EVER SINCE TV RANDOMLY PAUSES FOR A FEW SECONDS. NEVER HAD THIS BEFORE UPGRADING OUR
RECEIVER. HAVE RESET RECEIVER, UNPLUGGED, RESET MODEM, NOTHING HAS HELPED!
shannon02
ACE - Expert
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21K Messages
6 years ago
What is the main Genie model number?
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Jdale1234
Contributor
5 years ago
I’m having same issue. It plays fine for a while then pauses/freezes for a second or two then goes back to playing like it should. I’m Directv/Uverse tech and I’ve never seen this before and didn’t have this issue on my HR44 which was upgraded to HR54 when I added 4K client.
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