Teacher
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24 Messages
RC 73 vs. RC66RX
So, our living room RC 73 remote went Tango Uniform last week and a replacement was ordered from AT&T. Instead of the expected RC 73, we received the RC66RX white universal remote. PS: I did tell the operator that our remotes were RC 73s. Sigh...
Question: Should I just shut up and try to use it or try again for the '73?
AT&T is making me tired, although, in fairness, it could be a supply or staffing problem.
Much obliged.
DD
Constructive
Employee
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34K Messages
5 years ago
i think at this point they just send whats on the shelf, why is the new remote not acceptable? i dont remember what remotes i have or what the difference is between the 2 but can you explain why you dont like the new remote
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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