RC73 Remote Buttons Not Responding

I have two Genie RC73 Remote Controls that have been slowing losing functionality. It's gotten to the point that I can no longer ignore the issue as it makes using DirecTV very difficult. I'm hoping someone on these forums might have some troubleshooting steps that I may have missed.

With the remote for the main receiver, the On, Off, Guide and Exit buttons do not respond or light up the light. All the other buttons function and give a fast blinking green light. Pressing On about 50 times eventually turns on the receiver.

With the remote for the mini receiver, the On button needs to be pressed 20-30 times before it gives a fast blinking green light and turns on the receiver. The Guide button needs to be held down for 4-5 seconds before it will give a fast blinking green light. It opens the guide but then immediately opens the filter screen making it near impossible to use.

Troubleshooting steps I have tried:

• I reset the HR54-500 Genie Receiver with the red side button, which gives:
• • Checking Satellite Settings
  • Receiving Satellite Info
• I reset the C51-100 Genie Mini Receiver with the red side button, which gives:
• • Hardware Testing In Progress
  • Updating Receiver Settings
  • Loading Data
•  I lightly cleaned the outside of both remotes with an isopropyl alcohol wipe
• I inserted brand new batteries in both remotes
• I held down Mute and Enter on both remotes to switch to RF mode
• I tried different areas of the rooms these are in
• I cycled the power on both receivers
• I tried disconnecting and connecting the receivers from the televisions

Is there anything else I can try or have my controllers finally died? I notice the manufacture date on all my equipment is 2016. Do I qualify for a swap?

Thank you