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RC73 remote not working with Samsung soundbar!
We had a new install of a DirecTV HR54-200 with RC73 remote.
When it was setup and for about a week it worked great with our Samsung TV & Soundbar. When you turned on the DirecTV the soundbar went to HDMI mode but after about a week it goes to TV-ARC and we have to used the soundbar remote to change it to HDMI ..... what's changed?
DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Hello, we hope you're doing well. I'm here to help you with this. DIRECTV Genie Remotes can be programmed depending on the device you want to use for audio. In this link, you'll find the steps to set your remote control exclusively for your device: https://www.directv.com/support/satellite/article/KM1082391/ Please let me know if it works, if not, we can continue with other troubleshooting steps to programming your Genie remote control. Daniel, DIRECTV Community Specialist
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