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1 Message

Sunday, May 21st, 2023

RC73 Remote qith a Samsung QN32Q60AAFX22A

My Remote Controls On and Channel Change and some other functions but will not:

1. Turn Off the TV

2.  I am using Audio Optical Cable to my Bose Soundbar and the remote will not control that for mute and volume.  

My model number does not show up as it is much newer than my remote.  Could you help me with a compatible TV from the list?

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ACE - Sage

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46.7K Messages

3 years ago

What DVR/Receiver model number?

Community Support

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255.7K Messages

3 years ago

We want to help you program your remote to work with your TV and have the functions you expect available. To program your remote control, please follow the next steps: 

The Genie Remote must be in RF mode to program to the TV. If the remote is not in RF mode, re-select. Enable RF in the Tool for instructions. Press Menu, select "Settings, press the arrow pointing to the right, and "Remote Control." Then select "Pair/Program Remote." Afterward, select "Program TV."

 

If the TV was previously programmed, select "Change TV" and enter your television brand and model. If the screen shows "Code Transmission Failed," please select Try Again.
An OSD will display. To confirm the code works, press the VOL+ button. You should select Try Next Code if the code does not work. Please let us know what type of service you have to provide you with further information. Sergio, DIRECTV Community Specialist


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