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Monday, July 15th, 2019 11:03 AM

Rc73

My remote is not working at all now I’m new to this whole genie thing and it can’t even Turn the channels or watch my recordings please for the love of Pete help thank you 

ACE - Professor

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2K Messages

6 years ago


@Ajl2011 wrote:

My remote is not working at all now I’m new to this whole genie thing and it can’t even Turn the channels or watch my recordings please for the love of Pete help thank you 


I suggest your Try restarting the Genie - either through the menu -or finding the red button (next) to the access card and "press" that --Then when the TV picture returns -Try using your remote again --If that doesn't restore it - Lets us know or Call 1-800-531-5000 for a replacement remote 

ACE - Professor

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2.3K Messages

6 years ago

Hold down mute and enter (not select, enter) until you get a message on screen that your remote is set up for rf. Enter is under the number 9.


NEED HELP?