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Contributor

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3 Messages

Tuesday, September 20th, 2011 12:16 AM

receiver cycles off and on

Everyday at 8 p.m. my receiver cycles off and then back on. The tv and home theater all remain on. There are no timers connected. If I try to channel at that time the receiver freezes and then will cycle off and then back on.  This used to only happen occasionally but now it happens every night! Any ideas?

ACE - Sage

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46.4K Messages

14 years ago

What model Receiver do you have?  Look for the label on the rear panel or behind the front panel access card door. 

Do you have other Receivers?  Are they working OK?

Contributor

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3 Messages

14 years ago

DSX 5500. I have no other receivers.

Expert

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32K Messages

14 years ago

that is a very old receiver.  Call DirecTV to request a replacement Receiver/DVR.  It's free if you have their Equipment Protection Plan, or within 90-days of installation.  Otherwise ~$20 for shipping.  Or ~$50 to have a tech come replace it for you. 


 


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