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Receiver problem
Hello,
About a week or so ago I called the technical support number to get help with a problem with my receiver. Whenever I change the channel, it will sometimes play the audio from the correct channel with a picture from another channel. Or sometimes it shows a completely different channel than what the box at the top says it should be. Also, the picture is choppy at times. The person I talked to had me read out a lot of settings and try different ways of changing the channel and they all resulted in the problem. I was told at the end of the phone call that my problem was being sent to the engineers for further examination, and that I should hear something back in 2-3 days. I have not heard anything from them. I'm hoping someone here has had this problem or knows what is causing it. I have another receiver that has no problems. I appreciate any help.
Thanks
About a week or so ago I called the technical support number to get help with a problem with my receiver. Whenever I change the channel, it will sometimes play the audio from the correct channel with a picture from another channel. Or sometimes it shows a completely different channel than what the box at the top says it should be. Also, the picture is choppy at times. The person I talked to had me read out a lot of settings and try different ways of changing the channel and they all resulted in the problem. I was told at the end of the phone call that my problem was being sent to the engineers for further examination, and that I should hear something back in 2-3 days. I have not heard anything from them. I'm hoping someone here has had this problem or knows what is causing it. I have another receiver that has no problems. I appreciate any help.
Thanks
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