Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

jonesron's profile

New Member

 • 

2 Messages

Friday, September 13th, 2024 1:29 AM

Record program list displays some blanks

I'm using a HS17 DVR server and four of the 4K mini genie clients.  When scrolling thru the list of recorded programs the information for a few of the shows in the list will frequently come up blank.  If I scroll up/down the information usually returns.  This has been going on for 1+ years and with several firmware updates during that time.  I never had this sort of problem with my older Directv setup using multiple HR54 DVRs.  Is this a known issues with the HS17 and or the 4K mini-genies?

ACE - Expert

 • 

20.8K Messages

3 months ago

Sorry, you can't have multiple HR54s as that is a Genie and DTV only allows one per account.

New Member

 • 

2 Messages

3 months ago

The question/complaint wasn't about the older HR54.  Rather, I was talking about an issue with the Genie 2/HS17 and 4K mini-genies.


NEED HELP?