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3 Messages

Tuesday, June 11th, 2024 2:23 AM

Recording keeps getting interrupted, isn't recording well.

When I record some of my shows, they keep getting interrupted and I can't watch them.  What could be the problem.  The weather is good so that isn't the issue.

ACE - Expert

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19.8K Messages

6 days ago

The dish may need to be aligned.

Community Support

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20.3K Messages

6 days ago

Hi, @val32549. Thank you for bringing this to our attention, and we're sorry you keep getting interrupted while recording some shows. Are you getting an error code or message?


- Jayson, DIRECTV Community Specialist

3 Messages

6 days ago

No error code or message, just interrupted recordings of many shows.

3 Messages

6 days ago

Could the satellite be the issue.  The satellite is the very first one that was installed many many years ago.

ACE - Expert

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19.8K Messages

6 days ago

Yes, if you still have the round dish and SD receivers then you need to call DTV for their free HD swap offer.

Community Support

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20.3K Messages

6 days ago

We understand that there may be various reasons why the recording could have been disrupted. Let's explore solutions to address your issue. We'll send a DM so we can review your account. Jessica, DIRECTV Community Specialist


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