New Member
Remote not working
I’ve tried restarting the remote and the directv and it is still not responding to commands and I’ve tried other remotes and is still not working.
New Member
I’ve tried restarting the remote and the directv and it is still not responding to commands and I’ve tried other remotes and is still not working.
DIRECTVhelp
Community Support
•
255.7K Messages
5 years ago
Hey there, @Caskew!
Is your remote turning on at all? We suggest replacing it's current batteries with fresh ones.
Aside from that, we would also like to know the model of the remote experiencing the issue, as well as the receiver it connects to. This will help us find detailed troubleshooting steps for what you are experiencing.
Let us know, we look forward to hearing back from you!
Donovan, AT&T Community Specialist
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