1 Message
Remote won't control volume
RC73 remote will not control volume on RTRU5027 RCA Roku TV. I have tried everything I know (re-programming remote, re-pairing remote, resetting TV and Remote) and nothing works. And entered every RCA TV code I could find. The crazy thing is, it used to work, but all of sudden just stopped working. Ordered a new remote from DirecTV and the new doesn't work either.
DIRECTVhelp
Community Support
•
255.7K Messages
2 years ago
@janiece0814 We're sorry for the issues you're experiencing with the remote control. Thank you for providing us with these details. Since this appears to be an uncommon situation, we would like to thoroughly review and explore all possible solutions. To do so, we will be sending you a DM to assist you further. Angel, DIRECTV Community Specialist
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