Sorry to hear about that. But yes, hold time takes longer than as usual because of the high call volumes and some centers are closed due to coronavirus outbreak.
*I am a trusted partner that is associated with DIRECTV, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Accepted Solution
Official Solution
litzdog911
ACE - Sage
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46.4K Messages
5 years ago
You can do it yourself via www.directv.com/refresh
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JBayudang
Associated Member
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11 Messages
5 years ago
0
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LuSe1957
New Member
5 years ago
I have been on hold today for a total of 2 hours trying to get tech support
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