New Member
return shipping label
I have cancelled my Direct TV service and need to return the receiver. The directions from Direct TV tell me to drop the receiver at any UPS or FedEx store. The nearest store is 40 miles away so I looked up "option 2" that says I can pack it myself and use the "included label" there was no label so I need one e-mailed to me Can you help?
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davemize
ACE - Professor
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473 Messages
4 years ago
Contact 800.531.5000 and explain the situation; you live well outside the acceptable 10 mile distance for returning at a store.
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shannon02
ACE - Expert
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20.7K Messages
4 years ago
DTV will not send you a label, they have to FedEx a box to your service address then you take it to the post office provided they are returnable, So what are the model numbers?
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Juniper
ACE - Expert
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22.5K Messages
4 years ago
This is a public forum of other customers, please remove personal info for your privacy and protection. Be wary of scams going forward as you listed your email.
If you live over 10 miles away from a participating shipper, then you call DirecTV and request a prepaid return kit. Sent to you by FedEx with return by USPS.
However, what is the model of your box? Perhaps it is not returnable.
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