New Member
Returning Equipment after canceling DTV?
I canceled DTV 2 weeks ago. I confirmed several times during the call that I would receive an email directing me how and where to return the equipment. I still have not received an email from DTV or AT&T. Please let me know how and where to return the DTV equipment ASAP.
DIRECTVhelp
Community Support
•
255K Messages
5 years ago
We'd love to help you get the needed instruction to get your service equipment returned, @dnWdTv.
When did you cancel your service? Please note that equipment is required to be returned within 21 days from the date the account was cancelled.
To get started, please view this great article to get tips on how to return DIRECTV equipment. Let us know if this helps or if you need further assistance!
We're always here to help!
Yetty, AT&T Community Specialist
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