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1 Message

Saturday, April 22nd, 2023

RVU not connecting.

When i turn my tv on it keeps trying to connect to RVU but its more of a split second start/stop instead of the usual 5 seconds and its connected. It worked fine last night so im not sure what could've happened overnight.

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Community Support

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255.6K Messages

3 years ago

Hello @KushWayne, our priority is to provide you with the best experience, and we would like to take a closer look at your service connection. I'll make sure to send you a Direct Message for further assistance. In the meantime, please try to reset your devices, including your TV and DIRECTV device. Santiago, DIRECTV Community Specialist

ACE - New Member

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5.2K Messages

3 years ago

What are the receiver models? RVU is an older technology that is considered obsolete so you should likely be upgraded to a Genie client.


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