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Satellite is ethernet connected, still says NO INTERNET
My satellite (HDR54-500) is hard wired directly to my router/modem. It is also set up that way in my settings menu. I have
MY QUESTION:
1. Why does my satellite always tell me my receiver is not connected to the internet. I do not have a wireless connection because the signal is pitiful and I do not want to depend on it for internet.
2. Am I getting all the "internet" good stuff with a hard wired internet?
DIRECTVhelp
Community Support
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254.4K Messages
8 months ago
Hi, there. We're sorry for the trouble you're experiencing with your receiver. We'll send you a DM to further investigate. Jennifer, DIRECTV Community Specialist
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shannon02
ACE - Expert
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20.6K Messages
8 months ago
Could be the routers antivirus/firewall or the proper ports are not open to allow the HR54 to connect to the internet.
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