Screen says to "Connect Now" but it won't click.

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@LovelandSuzy wrote:

I am attempting to set up a replacement Genie mini box.  I have gotten through the initial setup and I am at the point where the screen with the new box says to connect now.  There is a box to click on, but when I try to click enter, it won't register.   What now?

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Call 1-800-531-5000