SEARCHING FOR RECEIVER SIGNAL

using remote --press exit and post your sat signals 101-99-103

is it on all receivers or certain channels?

Hello @mcrhonda, we are delighted to help you with error code 616

Community forms Ace @teetertrotter, nailed it with the best possible solution.

You'll see these errors happen when your DirectTV equipment isn't

communicating with the main Genie Receiver. Here are the top steps.

• Your wireless video bridge and Genie DVR aren't connected properly.Make sure all cables are securely plugged into your equipment and wall outlets.
• The wireless video bridge lost power or is restarting.
• The wireless video bridge isn't  in your home anymore, but still shows up on your Genie DVR menu.
• You replaced your Genie DVR.

Learn how to fix error codes 614,615,616, or Connection Lost.

Let us know how this works for you.

KatherineC,AT&T Community Specialist.