Contributor
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2 Messages
searching for signal
I am having trouble picking up channels. When I am watching TV and the signal fade for no reason. A message come across the screen searching for signal. When it find the signal the picture goes in and out . I have tried turning off the receiver and unplugging it for 15 seconds and it still doesn't work.
dcd
Expert
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20.7K Messages
14 years ago
Let us take a look at your signal strengths. Do you have any other receivers? If so, do they all have the problem?
You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength". Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners. If you have a DVR it's important to check BOTH satellite tuners.
Fill in your readings for each satellite and tuner on the new post you create, using the example below as a guide. (The example below is only an example and not a form that will appear in your post unless you "cut" and "paste" it.) A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):
Satellite transponders (32 total at 101º)
[Most of your standard definition channels are beamed from 101ºW]
1-8 # # # # # # # #
9-16 # # # # # # # #
17-24 # # # # # # # #
25-32 # # # # # # # #
Satellite transponders (3 total at 110º)
[A few HD channels, also beamed from 99 & 103º]
1-8 NA NA NA NA NA NA NA #
9-16 NA # NA # NA NA NA NA
Satellite transponders (11 total at 119º)
[Local SD channels for some cities, Spanish package]
17-24 NA NA NA NA NA # # #
25-32 # # # # # # # #
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quetta20
Contributor
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2 Messages
14 years ago
1-8 69 83 56 74 57 81 49 81
9-16 52 83 47 64 54 93 51 85
17-24 53 81 51 70 58 83 51 81
25-32 50 87 49 60 55 81 49 83
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TexasBrit
ACE - Expert
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14.1K Messages
14 years ago
Those signals are really poor, your dish needs realignment. Call DirecTV - a realignment will be free if you have the protection plan, $50 otherwise..
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