Setting up portable dish at RV

You stated that you have Single Wire Multiswitch.  Is this at home, your portable dish, or both?  I'm guessing that your dish at home is SWM and that's why they made you swap out your old equipment.  And this new dish probably is not SWM (you can determine by looking at the back of the LNB assembly .... does it have four output connectors or one?  If four, then it's not SWM).

If you have a SWM dish at home, you'll need to follow these steps to reconfigure your H20 for non-SWM ....

From the Menu 

• Using the Arrow buttons navigate to - select Parental, Favorites, Setup - press Select button
• Using the Arrow buttons navigate to highlight - select System Set Up - press Select button
• Using the Arrow buttons navigate to highlight - select Satellite - press Select button
• Using the Arrow buttons navigate to highlight - select Repeat Satellite Setup - press Select button
• Follow the on screen instructions and press the - Dash button
• A new screen will be shown
• Use the Arrow buttons navigate to Switch - then press the Select button
• In the drop-down box use the Arrow buttons to highlight  "02 Multiswitch" then press Select button
• Use the Arrow buttons and highlight Dish Type - press the Select button
• In the drop-down box use the Arrow buttons to highlight "03: Slimline - 3" round" then press the Select button
• Use the Arrow buttons to navigate to Continue until you can highlight
• Watch DirectTV

You can get the appropriate aiming coordinates and mapping tools at http://www.dishpointer.com

Sorry- I saw multiswitch and checked it. I didn't realize I was checking SWM. I'm not sure what we have at home. The new dish has four outputs. Does it matter which of the four the output comes from? Do we never enter the zip code because the co-ordinates on the screen are the ones from the house? We got the co-ordinates from the website you linked and the finder is getting a strong signal.  I followed the steps you listed (and that is what we have done a hundred times already) and still nothing. When we continue and it goes to verify confiiguration, it says the signal could not be detected.

Thanks!

1. No, it does not matter which dish output you use.  

2. The zip code means nothing.  It just provides the starting aiming coordinates for your location.  Use Dishpointer instead. 

3. You might be aimed at the wrong satellite.  Which transponders have signals?  

We just tried again and we don't have any signal on any transponder. Earlier, we were getting some on 17 through 32 in the 80's and 90's. But when we continued from that point, it still said no signal so we tried again and can't get back to anything.  

You were probably pointed at the 119 satellite. Move the dish 20 degrees to the left and then slowly move it back until you get the 101 satellite. The sat finders are pretty worthless, there are so many satellites up there and they don't know which one they are receiving.

I am having a similar problem.  Direct walked me through changin to 02 for my dish and 02 for my switch.  I get pings but the bar on that  screen still says no satelite.  either n/a or ooooooshows up on all ranspondere.   I am set to 101(A)

Best to start your own new thread using the "Create New Post" button on the main forum page.  Your problem may very well be different from the original poster's.    With a new thread you can provide more information about your equipment, location, and troubleshooting you've tried so far.  And this forum software makes it difficult to track or respond to folks that add onto someone else's thread.