Tutor
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6 Messages
Signal Issue even in mild rain
We have had DTV for about 2 weeks now. We get our local channels from Kalamazoo, MI or Grand Rapids, MI. Every time we get mild rain we have either complete signal loss or the picture and sound become choppy. I am not sure what is going on at this point. Not sure if we need to simply tighten the mount bolts or if we need a tech to come out. Here is my info (btw it is very overcast and spitting just a little rain off and on):
Satellite transponders (32 total at 101º)
[Most of your standard definition channels are beamed from 101ºW]
1-8 95 95 95 93 95 98 94 99
9-16 95 95 95 99 94 97 95 98
17-24 92 86 93 98 95 99 96 98
25-32 92 96 92 74 97 100 95 100
Satellite transponders (3 total at 110º)
[Not present with Slimline3 dish. No channels are currently beamed from this satellite]
1-8 NA NA NA NA NA NA NA 85
9-16 NA 95 NA 89 NA NA NA NA
Satellite transponders (11 total at 119º)
[Not present with Slimline 3 dish. Local SD channels for some cities, Spanish package]
17-24 NA NA NA NA NA 88 0 94
25-32 95 89 92 81 91 91 78 95
Satellite transponders (16 total at 99º(s)) [or 99º(b)]
[Local HD channels for some cities]
1-8 0 0 0 0 42 0 NA NA
9-16 NA NA NA NA NA NA 94 100
17-24 92 93 97 100 91 79 95 94
[Note: these can be very slow to appear]
Satellite transponders (14 total at 99º(c)) [or 99º(a)]
[National HD channels]
1-8 94 93 90 89 93 91 90 88
9-16 92 91 90 88 94 92 NA NA
[Note, these can be very slow to appear]
Satellite transponders (16 total at 103º(s)) [or 103º(a)]
[Local HD channels for some cities]
1-8 0 82 87 0 0 0 NA NA
9-16 NA NA NA NA NA NA 95 66
17-24 0 0 63 72 43 34 95 92
[Note, these can be very slow to appear]
Satellite transponders (16 total at 103º(ca))
[National HD channels beamed from D12 satellite]
1-8 NA NA NA NA NA NA NA NA
9-16 88 85 91 86 91 85 91 87
17-24 89 85 92 87 90 85 92 88
Satellite transponders (14 total at 103º(cb)) [or 103º(b)]
[National HD channels beamed from D10 satellite]
1-8 95 94 91 90 92 92 92 90
9-16 92 91 91 91 91 91 NA NA
17-24 NA NA NA NA NA NA NA NA
Satellite transponders (9 total at SWM)
[You'll only see this if you have a Single Wire Multiswitch (SWM) dish]
1-8 95 99 98 0 92 93 93 93
9-16 93 NA NA NA NA NA NA NA
If someone can help that would be great. If I simply need a tech out just let me know.
bejewell
Tutor
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6 Messages
14 years ago
These readings are all from tuner 1. I did not post from tuner 2 if I need to do so please let me know as soon as possible. Thanks.
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
Are the Tuner 2 readings the same? Those readings look awesome.
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bejewell
Tutor
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6 Messages
14 years ago
Are the Tuner 2 readings the same? Those readings look awesome.
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dcd
Expert
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20.7K Messages
14 years ago
The dish must be rigid and have monopole braces on the mast in order to stabilize it. See pic.
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bejewell
Tutor
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6 Messages
14 years ago
The dish must be rigid and have monopole braces on the mast in order to stabilize it. See pic.
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
So the problem is not alignment. You might have a loose or defective coax cable connector at your dish or ground block. Or perhaps a cracked LNB that's getting moist.
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bejewell
Tutor
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6 Messages
14 years ago
So the problem is not alignment. You might have a loose or defective coax cable connector at your dish or ground block. Or perhaps a cracked LNB that's getting moist.
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
Maybe. Sometimes you'll see condensation inside. But not always.
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chendrickson
Scholar
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356 Messages
14 years ago
We can speculate all day long about what might be the problem, but you've only been in service for 2 weeks. I'd get an installer out there ASAP to assess the situation.
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bejewell
Tutor
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6 Messages
14 years ago
We can speculate all day long about what might be the problem, but you've only been in service for 2 weeks. I'd get an installer out there ASAP to assess the situation.
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
Let us know what the tech finds. If the weather is nice when the tech arrives, try spraying water on the dish to see if that makes the problem appear.
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mbrokering
Teacher
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23 Messages
14 years ago
What was the cause of your problem bejewell? I experienced the 771 error for the first time in light rain the other day. I have only had Directv for 3 weeks now.
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dcd
Expert
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20.7K Messages
14 years ago
What was the cause of your problem bejewell? I experienced the 771 error for the first time in light rain the other day. I have only had Directv for 3 weeks now.
There are any number of variables here, so best to start your own new thread using the "Create New Post" button on the main forum page. Your problem may very well be different from the original poster's. With a new thread you can provide more information about your equipment, location, and troubleshooting you've tried so far. And this forum software makes it difficult to track or respond to folks that add onto someone else's thread.
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