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Step 1 of 2: checking satellite settings...
I get this error. Me remote does not work or has frozen up. I have unplugged for 15 mins. But same screen came up. I reactived. Nothing but same screen. I have checked every connection. Nothing in line of satellit. What now? Thanks
litzdog911
ACE - Sage
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46.4K Messages
13 years ago
Do you have other Receivers/DVRs? Are they working OK?
I assume this Receiver used to work OK?
Could your dish have moved? Even slight misalignment will knock out the satellite reception.
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224julia
Tutor
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4 Messages
13 years ago
Sent from LaVerne's IPAD 2
On Oct 17, 2011, at 16:36, DIRECTV Technical Help Forums<> wrote:
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peds48
Expert
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32K Messages
13 years ago
Do you have other Receivers/DVRs? Are they working OK?
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litzdog911
ACE - Sage
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46.4K Messages
13 years ago
Probably best to call DirecTV and get a service tech right away while you're covered by the 90-day installation warranty.
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224julia
Tutor
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4 Messages
13 years ago
Sent from LaVerne's IPAD 2
On Oct 17, 2011, at 22:44, DIRECTV Technical Help Forums<> wrote:
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litzdog911
ACE - Sage
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46.4K Messages
13 years ago
You could Try swapping this "bad" Receiver with one of your good Receivers. If the problem stays with the "bad" Receiver, you can be pretty sure it's defective. If the problem stays in its room, then something is wrong with the satellite feed into that room. But regardless, it's best to get a service tech out to fix it for you.
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224julia
Tutor
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4 Messages
13 years ago
Sent from LaVerne's IPAD 2
On Oct 18, 2011, at 1:50, DIRECTV Technical Help Forums<> wrote:
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litzdog911
ACE - Sage
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46.4K Messages
13 years ago
Keep us posted on what they find.
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