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2 Messages

Wednesday, March 9th, 2022

System Test Error "Unreliable wireless metwork signal "There is a history of wireless network signal weakness. This may affect performance.

TV picture often freezes requiring a reset of the receiver.  Also note in Genie Info that the item STB Services Port N/A(818) is indicating a error icon.  How do I fix this problem?

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ACE - Professor

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2K Messages

4 years ago

You can try -on the genie -using your remote --Menu -Search - (type) CLEARMYBOX --Search -then search all --your receiver will reboot and reload all software plugin's.

When you TV picture returns* --use your remote and go to settings - internet - and test your connection.

*NOTE: after rebooting your genie will take 24 to 48hours for your Gudie to update and VOD to complete its download.

If you are connected wireless, you might try running a LAN Cable direct to your Genie and test again and see if that solves your internet issue.  

Then your Home network wireless internet is the issue 

(edited)

ACE - Expert

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14.1K Messages

4 years ago

This usually means there is poor signal from your wireless video bridge to your wireless client. Move the video bridge closer to your wireless client.

As far as I know you can't "convert" a wireless client to a wired one.

And this isn't your home internet because the wireless clients don't use it. They have their own private network.

Ignore the error 818, it no longer means anything.


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