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If you are using a HR44 or HR54 -and are using More than 3 clients, you will always get that screen --It's Happing Now to By Software to get you to move to a HS-17.
Using a Hs17 with more than 7 Clients --you will also get that screen.
Hi @aceman21, we understand how inconvenient it can be to keep getting this error message. We'll send you a DM to get this fixed. -Shania, DIRECTV Community Specialist
goldw1800
ACE - Professor
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2K Messages
4 months ago
If you are using a HR44 or HR54 -and are using More than 3 clients, you will always get that screen --It's Happing Now to By Software to get you to move to a HS-17.
Using a Hs17 with more than 7 Clients --you will also get that screen.
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aceman21
34 Messages
4 months ago
No it should say which clients are active and it’s related to Gemini being added.
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DIRECTVhelp
Community Support
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21K Messages
4 months ago
Hi @aceman21, we understand how inconvenient it can be to keep getting this error message. We'll send you a DM to get this fixed. -Shania, DIRECTV Community Specialist
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aceman21
34 Messages
4 months ago
I don’t think you can
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