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New Member

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2 Messages

Friday, July 30th, 2021 6:14 PM

Top light is amber most of the time on mini tower.

We have added fire stick to our TV and it seems the top light on the tower is almost always amber. This causes it to interfere when I am trying to use DVR to record. It used to only do this when there was a thunderstorm. Now it is almost a constant thing.

Is it this a tower issue or is it the fire stick???

Community Support

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255K Messages

4 years ago

Hey @stormi52! We're here to help!

 

We just need additional information to better assist, are you referring your internet router or Genie Mini?

 

Please let us know.

 

DeShawnae, AT&T Community Specialist

New Member

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2 Messages

4 years ago

This is on the mini tower

ACE - Professor

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2K Messages

4 years ago

@stormi52

Reboot your Receiver ---use your remote --Menu-Search (type) Clearmybox --search then search all --that first 

New Member

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2 Messages

4 years ago

I did the reset. Worked for a minute. Amber light came back on.


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