Contributor
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1 Message
Tracvision SF HR24-100 reciever no longer finds Directv Satellite 101
I have a Tracvision SF mounted on the roof of my coach. When first installed HR24 found satellite overtime out. Now get 771 error. I have a portable Directv dish that it finds ok. I have a signal meter that reads good signal strength on both dishes when connected to reciever.
nicoleatkvh
Contributor
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1 Message
13 years ago
Hello hootman48,
I work at KVH and we'd like to help. There may be some compatibility issues with this newer DIRECTV receiver and your current TracVision antenna. Please contact the KVH Technical Support team (techs@kvh.com or 401-847-3327) to review possible alternatives and options.
Best,
Nicole
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dcd
Expert
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20.7K Messages
13 years ago
Kudos to KVH for picking this up.
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cabletech
Guru
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533 Messages
13 years ago
And just for informantion. This Tracvision antenna is the is not set to get signals from the new HD satellites. Be sure that you have BOTH cables going to your reciever and set the recievers dish setting to find either the 18" round OR the 18x20 3 LNB WITH MULITI SWITCH and
you also need to set the reciever to hide HD.
I have also been talking to both KVH and Winngard about production of antennas for the newer Satellites, but like all good things, it takes
a boat load of time for the end product.
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