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Teacher

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13 Messages

Tuesday, August 23rd, 2011 7:13 PM

Trees blocking signal

Trees have started to block my signal (per Direct Tv installer). Does anyone know what the angle of the satellite is at AC 97405.

Expert

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20.7K Messages

14 years ago

Go to www.dishpointer.com and locate the photo of your house. Without a receiver model number I can tell you precisely which satellites to look at but there are Directv satellites at 99.2W, 101W, 102.8W, 110W and 119W. If you can find a spot on the house to put the dish that will clear all the trees, you'll be golden.

Scholar

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339 Messages

14 years ago

Quote: Originally Posted by harryg 

Trees have started to block my signal (per Direct Tv installer). Does anyone know what the angle of the satellite is at AC 97405.

34.6 would be elevation angle.  For your exact address go to dishpointer.com and enter your address and your unit,  as I just used your zip and a Slimline3 to get that elevation.

Teacher

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13 Messages

14 years ago

Thanks for the quick help. The Dish Pointer view was just what the tree trimer needed to know. HG

Mentor

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55 Messages

14 years ago

Quote: Originally Posted by harryg 

Thanks for the quick help. The Dish Pointer view was just what the tree trimer needed to know. HG


May want him to take " a little extra off the top" to give some margin for error and taking into consideration future tree growth.

Scholar

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356 Messages

14 years ago

Also take note that tree branches will move when the wind blows, so if your wind typically comes from the west, you might want to cut a little extra in that direction.

Teacher

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13 Messages

14 years ago


Tree trimming helped but did not correct pixelization/screen freeze/721 error.  A digital signal finder reads signal strength a steady 99% at F connector on rear of D11 receiver and doesn't decrease during times the problem occurs.  Requested another receiver from D; unfortunately, the one they sent was an old beat-up Samsung that had broken pieces rattling around inside it.  DT was less than understanding and claimed that any replacement receivers they sent would be used and might not work.  Ebay and Amazon have new receivers for sale, but don't which to buy.  Replaced all cables (F connector and S video).  Problem started in April and got gradually worse since then. No problem on local channels or a few others. Can receive CNN 202 with no problem, but can't receive Headline News 204.  Problem is much worse in daytime.  Any suggestions would be appreciated. HG



  
 

Teacher

 • 

13 Messages

14 years ago


Tree trimming helped but did not correct pixelization/screen freeze/721 error.  A digital signal finder reads signal strength a steady 99% at F connector on rear of D11 receiver and doesn't decrease during times the problem occurs.  Requested another receiver from D; unfortunately, the one they sent was an old beat-up Samsung that had broken pieces rattling around inside it.  DT was less than understanding and claimed that any replacement receivers they sent would be used and might not work.  Ebay and Amazon have new receivers for sale, but don't which to buy.  Replaced all cables (F connector and S video).  Problem started in April and got gradually worse since then. No problem on local channels or a few others. Can receive CNN 202 with no problem, but can't receive Headline News 204.  Problem is much worse in daytime.  Any suggestions would be appreciated. HG



  
 

Teacher

 • 

13 Messages

14 years ago


Tree trimming helped but did not correct pixelization/screen freeze/721 error.  A digital signal finder reads signal strength a steady 99% at F connector on rear of D11 receiver and doesn't decrease during times the problem occurs.  Requested another receiver from D; unfortunately, the one they sent was an old beat-up Samsung that had broken pieces rattling around inside it.  DT was less than understanding and claimed that any replacement receivers they sent would be used and might not work.  Ebay and Amazon have new receivers for sale, but don't which to buy.  Replaced all cables (F connector and S video).  Problem started in April and got gradually worse since then. No problem on local channels or a few others. Can receive CNN 202 with no problem, but can't receive Headline News 204.  Problem is much worse in daytime.  Any suggestions would be appreciated. HG



  
 

Teacher

 • 

13 Messages

14 years ago


Tree trimming helped but did not correct pixelization/screen freeze/721 error.  A digital signal finder reads signal strength a steady 99% at F connector on rear of D11 receiver and doesn't decrease during times the problem occurs.  Requested another receiver from D; unfortunately, the one they sent was an old beat-up Samsung that had broken pieces rattling around inside it.  DT was less than understanding and claimed that any replacement receivers they sent would be used and might not work.  Ebay and Amazon have new receivers for sale, but don't which to buy.  Replaced all cables (F connector and S video).  Problem started in April and got gradually worse since then. No problem on local channels or a few others. Can receive CNN 202 with no problem, but can't receive Headline News 204.  Problem is much worse in daytime.  Any suggestions would be appreciated. HG



  
 

Teacher

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13 Messages

14 years ago

Tree trimming helped but did not correct pixelization/screen freeze/721 error. A digital signal finder reads signal strength a steady 99% at F connector on rear of D11 receiver and doesn’t decrease during times the problem occurs. Requested another receiver from D; unfortunately, the one they sent was an old beat-up Samsung that had broken pieces rattling around inside it. DT was less than understanding and claimed that any replacement receivers they sent would be used and might not work.  Ebay and Amazon have new receivers for sale, but don’t which to buy. Replaced all cables (F connector and S video). Problem started in April and got gradually worse since then. No problem on local channels or a few others. Can receive CNN 202 with no problem, but can’t receive Headline News 204. Problem is much worse in daytime.  Any suggestions would be appreciated. HG

Teacher

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13 Messages

14 years ago

Tree trimming helped but did not correct pixelization/screen freeze/721 error. A digital signal finder reads signal strength a steady 99% at F connector on rear of D11 receiver and doesn’t decrease during times the problem occurs. Requested another receiver from D; unfortunately, the one they sent was an old beat-up Samsung that had broken pieces rattling around inside it. DT was less than understanding and claimed that any replacement receivers they sent would be used and might not work.  Ebay and Amazon have new receivers for sale, but don’t which to buy. Replaced all cables (F connector and S video). Problem started in April and got gradually worse since then. No problem on local channels or a few others. Can receive CNN 202 with no problem, but can’t receive Headline News 204. Problem is much worse in daytime.  Any suggestions would be appreciated. HG

Teacher

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13 Messages

14 years ago

Tree trimming helped but did not correct pixelization/screen freeze/721 error. A digital signal finder reads signal strength a steady 99% at F connector on rear of D11 receiver and doesn’t decrease during times the problem occurs. Requested another receiver from D; unfortunately, the one they sent was an old beat-up Samsung that had broken pieces rattling around inside it. DT was less than understanding and claimed that any replacement receivers they sent would be used and might not work.  Ebay and Amazon have new receivers for sale, but don’t which to buy. Replaced all cables (F connector and S video). Problem started in April and got gradually worse since then. No problem on local channels or a few others. Can receive CNN 202 with no problem, but can’t receive Headline News 204. Problem is much worse in daytime.  Any suggestions would be appreciated. HG

Teacher

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13 Messages

14 years ago

Tree trimming helped but did not correct pixelization/screen freeze/721 error. A digital signal finder reads signal strength a steady 99% at F connector on rear of D11 receiver and doesn’t decrease during times the problem occurs. Requested another receiver from D; unfortunately, the one they sent was an old beat-up Samsung that had broken pieces rattling around inside it. DT was less than understanding and claimed that any replacement receivers they sent would be used and might not work.  Ebay and Amazon have new receivers for sale, but don’t which to buy. Replaced all cables (F connector and S video). Problem started in April and got gradually worse since then. No problem on local channels or a few others. Can receive CNN 202 with no problem, but can’t receive Headline News 204. Problem is much worse in daytime.  Any suggestions would be appreciated. HG

ACE - Sage

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46.4K Messages

14 years ago

Wow.  Not sure why that posted so many times! 

 

Please verify .... are you having "721" errors or "771" errors?  721 is authorization problem, while 771 is reception problem. They're very different issues. 

 

Also, what model Receiver do you now have?   There are no "Samsung" receivers any more.  DirecTV brand is it.  Look for the label inside the front panel access card door, or on the rear panel.

 

Do you have other Receivers?  Are they working OK?

 

Please post back with your signal readings for each satellite's transponders (and both tuners if applicable).  You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength".  Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners. 

 

Fill in your readings for each satellite and tuner using these examples.  A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):

 

 

Satellite transponders (32 total at 101º)

[Most of your standard definition channels are beamed from 101ºW]

1-8    #   #   #   #   #   #   #   #

9-16   #   #   #   #   #   #   #   #

17-24  #   #   #   #   #   #   #   #

25-32  #   #   #   #   #   #   #   #

 

Teacher

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13 Messages

14 years ago


The screen message is 721.  The problem starts with parts of the screen pixelizing.  Rapidly, the entire picture breaks up and the screen goes black. Then a small blue box appears in lower right corner of the screen that displays the message; Searching for Satellite Signal. Error message 721.  After a few seconds the picture reappears and the cycle repeats.


You are correct. The 101 stations are most affected.    The receiver is a D11-100.  The broken replacement was a D12-100.  The Samsung is a receiver that was setup in another room during initial installation.


Satellite Transponders (32 at 101 degrees) (101 A)


1-8        58 74 60 38 56 79 59 80


9-16      58 76 59 39 61 82 63 82


17-24    61 61 63 64 63 83 64 82


25-32    63  0 61 64 64 83 63 84


These are the readings when the problem isn't happening.



  
 


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