Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

C

New Member

 • 

4 Messages

Friday, January 27th, 2023 2:43 AM

Unsync soundbar from genie remote

The installer programmed the genie remote to control my soundbar so now anytime I use the guide or change channels, etc my soundbar comes on.  I do not want the genie remote to control the soundbar.  I just like to use the soundbar when watching a movie not everyday tv.  I tried resetting the remote but the soundbar still comes on.  Any suggestions?

Accepted Solution

ACE - Expert

 • 

19.8K Messages

1 year ago

Menu>Settings & Help>Settings>Display>Video at least for the HR24.

ACE - Expert

 • 

19.8K Messages

1 year ago

Turn off HDMI control in the Genie menu it is under video on my HR24

New Member

 • 

4 Messages

1 year ago

I have the HR54/200 and I don't see any video under the menu.

New Member

 • 

4 Messages

1 year ago

That seems to be working!  Thank you!   Never would have even thought to go the display setting.

ACE - Expert

 • 

19.8K Messages

1 year ago

You are welcome.

1 Message

2 months ago

I, too, would like to unsync our Vivio soundbar from the Genie remote.  Our DVR is Model HR-44-700.  I tried the suggestions here, but they did not work for ours.  Then I tried resetting our remotes to the factory settings and then set them up to work with our LG TV.  After all of that, the Genie remotes still turn on our soundbar whenever I do anything with the volume on the Genie remotes (note: turning the TV on with the Genie does not turn on the soundbar, only pressing the volume key does).  I'd sure like to get our soundbar unsynced.  Any ideas?    


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.