Scholar
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37 Messages
Using DirecTV Remote for LG Sound Bar Power On & Volume
Someone accidentally unplugged my LG Soundbar (NB3530A) from my TV and now I can no longer turn the LG Bar on & off with my DirecTV Remote (RC73). I've tried all instructions that I can find and followed the prompts but nothing works. Couldn't match it using LG Model Number, couldn't match it with the other 21 Model numbers.


shannon02
ACE - Expert
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21.3K Messages
4 years ago
The RC73 can't turn on/off any soundbars or A/V receivers, HDMI CEC does.
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
@timbuk2okc, Here to help.
We want to help. Let's meet in a direct message on this. Please check your DM inbox (it's the chat icon next to the bell icon at the upper right corner of the forums) to take a closer look into this, please keep in mind the DIRECTV and AT&T separation process will not affect at all the quality of your services or your programming.
Thanks!
BraiyanM, DIRECTV Community Specialist
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thomasr1950
Scholar
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209 Messages
4 years ago
I don't see the bell.
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thomasr1950
Scholar
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209 Messages
4 years ago
I found the bell. How do I send a message?
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thomasr1950
Scholar
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209 Messages
4 years ago
When I go to program remote, all that comes up is tv. Sound bar never shows up..I have reset the receiver more than once.
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timbuk2okc
Scholar
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37 Messages
4 years ago
Not sure what an HDMI CEC is, this used to work fine until it was unplugged from the Sound Bar. A small plug that plugs into the back of the TV strictly for sound. Not HDMI.
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shannon02
ACE - Expert
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21.3K Messages
4 years ago
HDMI-CEC sends a signal over the HDMI cable to turn things on/off, losing power to the soundbar may have reset it to off on the soundbar.
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timbuk2okc
Scholar
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37 Messages
4 years ago
Are you talking about the small round cord that plugs into the very-well-hidden audio jack just for audio? Not a normal audio plug, but not familiar with it.
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