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texasturner's profile

Contributor

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5 Messages

Sun, Oct 24, 2021 12:20 AM

vertical white line on right side of screen when using DTV 4k channels 104-107

Hello I get an intermittent small white line on my sony a80h 77 inch tv when running directv 4k.  Has anyone else experienced this.  It is very thin and right on the edge of the right side .

TexasBrit

ACE - Expert

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13.4K Messages

1 m ago

Does this help?

https://www.sony.com/electronics/support/articles/00029615

Contributor

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5 Messages

1 m ago

Thanks.  I did try to adjust the width as described in your link but it still comes and goes.  Even on recorded content in 4K, the line will be there at times and other times not.  I did try an experiment with another hdmi cable into another port but got the same result.  I am starting to wonder if it’s the DTV genie or the server tower.

shannon02

ACE - Expert

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15.3K Messages

1 m ago

The server tower is the HS17 Genie2 everything else are mini clients.

Contributor

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5 Messages

1 m ago

Yes that is correct.  I guess something must be wrong with the mini client or the HS17 server

TexasBrit

ACE - Expert

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13.4K Messages

1 m ago

No, probably it's the TV (or a combination of the program and the TV)  It's a line of pixels, because the picture is adjusted one pixel width to the left. Go to one of the Sony forums and look for the same problem. 

Contributor

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3 Messages

1 m ago

I got it fixed on 1 tv its in the tv display setting but vouldnt fix it on my sony bravia i forget what i did thats been a while ago

goldw1800

ACE - Professor

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1.6K Messages

1 m ago

on my oled bravia I CHANGED it from "wide" to full and that corrected the issue

Contributor

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5 Messages

1 m ago

I got the new 4k client and no change.  The line is still there.  I will contact Sony but I am still confused on why no line on the  picture with the same 4k Astros feed from Fox on FuboTv streaming in the Tv app vs a white line on the right side of the screen when viewing the 4k 105 channel on Directv watching the Astros game.

(edited)


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