Welcome to the DIRECTV Community Forums

Our contract with Disney has expired. We appreciate your patience while we negotiate to offer you more flexible channel lineups and all your shows and sports in one place. Please visit TVPromise.com and UnbundleDisney.com for more details.

J

New Member

 • 

2 Messages

Monday, February 20th, 2023 6:00 PM

Volume Control

Cannot control the volume on new hisense tv model 506UF using the genie remote rc 73.

Accepted Solution

Official Solution

Community Support

 • 

21K Messages

2 years ago

Hello, Here at DIRECTV, we understand the importance of controlling your devices in the easiest way possible. You can follow the steps provided in the next link to help you fix this matter with your remote: https://www.directv.com/support/satellite/article/KM1082391 Please DM us to confirm your devices are working fine. Jeison, DIRECTV Community Specialist

ACE - New Member

 • 

5.2K Messages

2 years ago

What is the receiver model? Have you tried going to Menu, Settings, Remote Setup, Program TV, and Hisense as the brand? 

New Member

 • 

2 Messages

2 years ago

Rec. model is C51-100, Yes i did the menu, setting, remote set up,program tv hisense , and the 20 codes several times.


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.