Welcome to the DIRECTV Community Forums

ALERT: If you're impacted by the recent storms in the Houston area, please remember you can access important programming using the DIRECTV app.

J

New Member

 • 

2 Messages

Monday, February 20th, 2023 6:00 PM

Volume Control

Cannot control the volume on new hisense tv model 506UF using the genie remote rc 73.

Accepted Solution

Official Solution

Community Support

 • 

20.6K Messages

1 year ago

Hello, Here at DIRECTV, we understand the importance of controlling your devices in the easiest way possible. You can follow the steps provided in the next link to help you fix this matter with your remote: https://www.directv.com/support/satellite/article/KM1082391 Please DM us to confirm your devices are working fine. Jeison, DIRECTV Community Specialist

ACE - New Member

 • 

5.2K Messages

1 year ago

What is the receiver model? Have you tried going to Menu, Settings, Remote Setup, Program TV, and Hisense as the brand? 

New Member

 • 

2 Messages

1 year ago

Rec. model is C51-100, Yes i did the menu, setting, remote set up,program tv hisense , and the 20 codes several times.


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.