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J

New Member

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2 Messages

Monday, February 20th, 2023 6:00 PM

Volume Control

Cannot control the volume on new hisense tv model 506UF using the genie remote rc 73.

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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17.5K Messages

3 months ago

Hello, Here at DIRECTV, we understand the importance of controlling your devices in the easiest way possible. You can follow the steps provided in the next link to help you fix this matter with your remote: https://www.directv.com/support/satellite/article/KM1082391 Please DM us to confirm your devices are working fine. Jeison, DIRECTV Community Specialist

detuch254

ACE - New Member

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4.1K Messages

3 months ago

What is the receiver model? Have you tried going to Menu, Settings, Remote Setup, Program TV, and Hisense as the brand? 

New Member

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2 Messages

3 months ago

Rec. model is C51-100, Yes i did the menu, setting, remote set up,program tv hisense , and the 20 codes several times.


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