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New Member

Friday, December 11th, 2020 2:57 PM

When searching for station on "Guide", often stations and programing are blank, nothing there.

When searching for station on "Guide", often stations and programing are blank, nothing there.  This happens on "List" as well.  Scrolling often makes programing reappear but also, often, make programing disappear.  Example: looking at list, the top program (and highlighted details) as well as one other program, two lines down, are visible.  All other lines, nothing there. When I click the down arrow, some appear but one line shows nothing but the "record" symbol, nothing else.  Why does this happen?  Is there a fix?  I've rebooted everything multiple times to no avail.

ACE - Sage

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46.4K Messages

4 years ago

What DVR/Receiver model numbers do you have?

Do they all have this problem?

When did the problem start?

New Member

4 years ago

I have one DVR model # HR44-500, a 2013 yr model.  Does this information come over the Directv satellite dish or is it carried over the internet?  The problem started within the last month or so and has become frequint if not continuous.

New Member

4 years ago

AT&T is reminding me to accept the solution.  I don't see a solution and would like an answer to this aggravating problem first.  


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