Contributor
Where is our tech
we would like to know where our tech is he was supposed to be here btween 8-12 today and still hasn’t arrived
Contributor
we would like to know where our tech is he was supposed to be here btween 8-12 today and still hasn’t arrived
sandblaster
ACE - Expert
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2K Messages
5 years ago
This is a customer to customer forum, not customer support. No one here can tell you that.
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litzdog911
ACE - Sage
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46.4K Messages
5 years ago
Check this
https://forums.att.com/t5/System-Installation/Where-s-My-Tech-DIRECTV-appointment/m-p/4879375?status=Solution%20accepted
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RALambert
Contributor
5 years ago
Where is my tech. The tech has shown up twice with the wrong work order, and today he didn't show up at all. VERY FRUSTRATED!
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tara713
Contributor
5 years ago
my tech was also supposed to arrive between 8-12 today 10-15-19. didn't hear from the tech till i called directtv and they told me in a half hour u will hear from him. upon hearing i was told he would arrive today. well at 345 this afternoon i received a call from the third party dispatch telling me the tech was not coming today. i called direct tv yet again and went through 2 reps and 1 supervisor before getting really mad and speaking to a manager. the manager told me the same spiel the rest have we r sorry but they r over booked and unable to come now till Saturday 10-19-19.... between 12-4pm. let alone missing a days of pay to be there. all they gave me was a $30 bill credit for a service i dont even have yet. then telling me they will make sure someone is out on Saturday. other people i know when the tech has not shown received a $200 gift card. so you wont treat your new customers like your existing ones? i am highly thinking about canceling with direct TV and going to dish network. i have never heard so many excuses like they have in one day.
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