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Tuesday, October 29th, 2019 11:53 AM
One of our whole home receivers won’t pause or rewind live shows
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ACE - Sage
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46.4K Messages
5 years ago
@Nanagilli wrote: One of our whole home receivers won’t pause or rewind live shows
You should be able to Pause a live show. But you cannot rewind past the point that it started recording.
What are your DVR/Receiver model numbers?
Have you tried resetting them with the red reset buttons?
Community Support
255K Messages
Hello @Nanagilli,We understand that you're having trouble with your receiver not fast forwarding or rewinding live TV. Don't worry, we can help with that.Does this happen on every channel? Also, this page here will help with troubleshooting your DVR.Charles, AT&T Community Specialist
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litzdog911
ACE - Sage
•
46.4K Messages
5 years ago
You should be able to Pause a live show. But you cannot rewind past the point that it started recording.
What are your DVR/Receiver model numbers?
Have you tried resetting them with the red reset buttons?
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0
DIRECTVhelp
Community Support
•
255K Messages
5 years ago
Hello @Nanagilli,
We understand that you're having trouble with your receiver not fast forwarding or rewinding live TV. Don't worry, we can help with that.
Does this happen on every channel?
Also, this page here will help with troubleshooting your DVR.
Charles, AT&T Community Specialist
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