Whole House DVR

The system should have been up, running and fully tested before the installer left.  You can try a red button (inside card door) reset of both DVR's and see it that gets you going.  If not, call Directv and ask that they send someone to complete the job.  Make sure they installed a Cinema Connection Kit so the DVR's connect to the Internet.

Did you have Whole Home DVR service before the swap?  Was that supposed to be part of your installation?

After reading several post on this site, I realized the problem.

I have an Cat5 Internet connection plugged right into the main DVR box and therefore it wont work, I removed the cable, rebooted and everything came up perfectly.

Now I need to call them again to get a Cinema Connection Kit as suggested by DCD, since now without the Ethernet cable I can't get Cinema features.  This will be the 3rd time having someone come to the house.  The first 2 guys were trying to figure it out but didn't really know what they were doing....fortunately there are enough people on this site to provide some good advice.

No, the whole purpose of the upgrade was to get WHDVR service.

Good troubleshooting.  Here is a schematic showing how the Cinema Connection Kit should be installed.